Introduction
These Terms of Service (the “Terms”) are a binding agreement between you and [COMPANY LEGAL NAME] (“Movables,” “we,” “us,” or “our”) and govern your access to and use of the Movables websites, applications, and services (together, the “Service”). Please read them carefully.
By creating an account, or by accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of a business, you represent that you are authorized to bind that business to these Terms.
1. The Service
Movables provides software that helps party- and event-rental businesses (“Operators”) manage inventory, availability, quotes, bookings, payments, agreements, and customer communication, and provides a hosted storefront where an Operator’s customers (“Renters”) can request quotes and place bookings.
We may add, change, or remove features at any time. We may also set or change limits on the Service (for example, storage, item counts, or AI-assisted quotes) by plan.
2. Eligibility & accounts
- You must be at least 18 years old and able to form a binding contract.
- You are responsible for the accuracy of the information you provide and for all activity under your account.
- Keep your credentials secure. Notify us promptly at [legal@yourdomain.com] if you suspect unauthorized access. You are responsible for maintaining the confidentiality of your login.
3. Operators, Renters & our role
Movables is a technology provider, not a party to the rental transaction between an Operator and a Renter. The Operator alone is responsible for its listings, pricing, availability, taxes, rental agreements, equipment safety, delivery, setup, insurance, refunds, and compliance with applicable laws.
- If you are an Operator: you are the merchant of record for your bookings. Your own rental terms, waivers, and policies govern your relationship with your Renters. You are responsible for honoring the bookings you accept.
- If you are a Renter: your booking is with the Operator, and the Operator’s own terms and rental agreement apply to it. Questions about a specific booking, refund, or item should go to the Operator.
We do not guarantee the quality, safety, legality, or availability of any Operator’s items or services, nor any Renter’s conduct.
4. Subscriptions, trials & billing
- Paid plans are billed in advance on a recurring basis through our payment processor. Where a free trial is offered, your paid subscription begins automatically when the trial ends unless you cancel before then.
- Cancellation: you may cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.
- We may change plan pricing or features on prospective notice. If a change materially disadvantages you, you may cancel before it takes effect.
- Failed payments may result in downgrade or suspension. Taxes, where applicable, are your responsibility.
5. Payment processing
Payments between Renters and Operators, and subscription payments, are processed by Stripe. By using the Service you also agree to Stripe’s applicable terms, including the Stripe Connected Account Agreement where you onboard as an Operator.Movables does not store full payment card numbers.
Operators receive payouts through their connected Stripe account and are responsible for providing accurate payout and tax information. Platform fees, if any, are disclosed in the Service.
6. Acceptable use
You agree not to:
- Use the Service for anything unlawful, fraudulent, harmful, or deceptive.
- Infringe others’ intellectual property, privacy, or other rights.
- Upload malware, attempt to breach or probe the Service’s security, or circumvent usage limits, authentication, or rate limits.
- Scrape, resell, or provide the Service to third parties except as expressly permitted.
- Send unlawful, harassing, or unsolicited communications, or use the Service’s messaging/SMS features in violation of applicable communications laws (e.g., TCPA, CAN-SPAM, A2P registration requirements).
7. Your content & data
You retain ownership of the content and data you submit (“Your Content”), including inventory details, photos, customer records, and messages. You grant us a worldwide, non-exclusive license to host, process, and display Your Content solely to operate and improve the Service and as directed by you.
You are responsible for having the rights and permissions needed for Your Content, including any personal information about your Renters. Your and our handling of personal information is described in our Privacy Policy.
8. Our intellectual property
The Service, including its software, design, and trademarks, is owned by [COMPANY LEGAL NAME] or its licensors and is protected by law. We grant you a limited, revocable, non-transferable right to use the Service under these Terms. You may not copy, modify, reverse-engineer, or create derivative works except as permitted by law.
9. Third-party services
The Service integrates third-party providers (for example, payment, e-signature, email, SMS, hosting, and AI providers). Your use of those features may be subject to the third party’s terms, and we are not responsible for third-party services. See the Privacy Policy for the providers we use.
10. AI-assisted features
Some features use automated and AI systems to draft quotes, replies, and suggestions. These outputs may be inaccurate or incomplete. You are responsible for reviewing them before relying on or sending them, including prices, availability, and commitments made to Renters.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, [COMPANY LEGAL NAME] WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS.
13. Indemnification
You agree to indemnify and hold harmless [COMPANY LEGAL NAME] and its officers, employees, and agents from any claims, damages, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, your rental transactions, or your breach of these Terms or applicable law.
14. Suspension & termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, create risk or legal exposure for us, or for prolonged inactivity or non-payment. On termination, your right to use the Service ends; sections that by their nature should survive (for example, ownership, disclaimers, liability limits, and indemnities) will survive.
15. Governing law & disputes
These Terms are governed by the laws of [STATE / JURISDICTION], without regard to its conflict-of-laws rules. The courts located in [STATE / JURISDICTION] will have exclusive jurisdiction, unless applicable law requires otherwise. Nothing here limits any non-waivable rights you have under the law of your place of residence.
16. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by posting the updated Terms with a new date or notifying you in the Service). Your continued use after the changes take effect constitutes acceptance.
17. Contact
Questions about these Terms? Contact [COMPANY LEGAL NAME] at [legal@yourdomain.com], or [COMPANY MAILING ADDRESS].